2.2.6+Tutorials,+Training+&+Wizards

//** Social and ethical issues **//

Students must study and evaluate the social and ethical issues involved in the use of tutorials, training and wizards. These may include: · the balance in responsibility between an individual and an organization for training · the need for IT companies to consider global and cultural diversity when preparing training and tutorial software · the requirement of organizations to provide training when implementing change.

//** Knowledge of technology **// In order to study and evaluate the social and ethical issues involved in the use of tutorials, training and wizards, the student must have an understanding of related technological concepts. These may include: • key terms—tutorial software, training software, wizards and assistants, help menu and help features, “Read Me” files • using wizards, assistants and online assistants in the design and creation of a product, for example, desktop-published documents, slideshows, web sites.

Training

 * 1) "the education, instruction, or discipline of a person or thing that is being trained"
 * 2) "to make proficient by instruction and practice, as in some art, profession, or work" (Dictionary.com 2006)

Tutorials
Pertaining to the computer;


 * 1) "programmed instruction provided to a user at a computer terminal, often concerning the use of a particular software package and built into that package."
 * 2) "a manual explaining how to use a particular software package or computer system." (Dictionary.com 2006)

Wizards

 * "An interactive help utility that guides the user through a potentially complex task, such as configuring a PPP driver to work with a new modem. Wizards are often implemented as a sequence of dialog boxes which the user can move forward and backward through, filling in the details required. The implication is that the expertise of a human wizard in one of the above senses is encapsulated in the software wizard, allowing the average user to perform expertly." (Dictionary.com 2006)